NIBAV Home Lifts appoints Salesforce for CRM Implementation
National, 24th July 2023 : NIBAV Home Lifts, a leading provider of home elevator solutions, today announced t he appointment of Salesforce, the world’s first customer relationship management (CRM) platform, CRM impl e mentation. NIBAV has chosen Salesforce Sales Cloud and Salesforce Marketing Cloud to revolutionize its sales processes, enhance customer experiences, and achieve its business vision of becoming the global leader in the home elevator industry.
By adopting the Salesforce Sales Cloud, NIBAV Home Lifts aims to streamline its sales operations, track leads a nd opportunities efficiently, and boost the productivity of its sales team. The implementation of Sales Cloud will provide NIBAV with a centralized platform to manage its sales pipeline, ensuring effective lead managem ent, op portunity tracking, and seamless collaboration among team members. In addition to Sales Cloud, NIBAV Home Lifts will leverage Salesforce Marketing Cloud to drive targeted marketing campaigns, automate customer journ eys, and deliver personalized communications. By utilizing this powerful platform, NIBAV aims to provide a mor e personalized and engaging experience for its customers.
Commenting on the occasion, Mr. Vimal Babu, CEO and Founder, NIBAV Home Lifts said “We are excited to partn er with Salesforce and implement their robust CRM platform. NIBAV Home Lifts is committed to leveraging innovative te chnologies such as the Internet of Things (IoT) and artificial intelligence (AI) to enhance the functionality and perform a nce of its home elevator solutions. By incorporating smart features and predictive maintenance capabilities, NIBAV st rives to provide a more efficient and convenient experience for its customers. The partnership with Salesforce aligns pe rfectly with NIBAV’s technology vision, as the platform offers advanced automation capabilities, real-time data insights, and collaboration tools that will further enhance NIBAV’s product offerings and customer experiences.”
He further added, “Salesforce Sales Cloud and Marketing Cloud will empower our sales team, enhance customer expe riences, and support our goal of becoming the leading home elevator selling company globally. We are confident that this collaboration will enable us to achieve new heights in our industry.”
One of the key benefits of Salesforce for NIBAV is its ability to strengthen partner relationships. Salesforce prov ides a centralized platform for managing partner interactions, tracking engagement, and sharing vital informati on. This collaboration allows NIBAV to improve collaboration, communication, and understanding with its partn ers, ultimately leading to stronger and more successful partnerships.
Furthermore, Salesforce is revolutionizing the way NIBAV employees work by providing them with efficient too ls that increase productivity and enable data-driven decision-making. With Salesforce’s automation capabilities, streamlined workflows, and access to real-time data, NIBAV employees can work effectively, make informed decisions, and deliver exceptional customer experiences.
About NIBAV Home Elevators : Headquartered in Chennai, Tamil Nadu, NIBAV Home Lifts are the manufactur e rs of TUV-certified, EU-compliant home lifts. Ushering in a new era of integrating home lift technology via their air-driven home lifts, NIBAV’s home lifts are recognized for their affordability, energy efficiency, unbreakable ex teriors, self-supported structure and wheelchair compatibility. NIBAV has four state-of-the-art manufacturing units and two R&D centres in Chennai, India. Spanning a global network of 44 experience centres with a pres en ce in India, Malaysia, Australia, Thailand, Mexico, Canada, Kenya, Nigeria, Ghana, UAE, South Africa and Switze rland, NIBAV is poised to become a global leader in the home lifts industry
