Chennai leads the way for PB Partners with 62% YoY growth driven by a power ful 12,000+ agent network across Tamil Nadu
~ 62% business growth in one year – Ch ennai emerges as a key Insurance hub ~
~Strong network of 12,000+ Agent Part ners in Tamil Nadu with 2,500+ in Chen nai~
~ Mission to expand from 18,000+ to ne arly 19,000 pin codes in India~
~Vision to launch 10 more Experience C enters in Chennai in the coming years~
Chnnai, February 20, 2025: PBPartners, t he PoSP (Point of Sales Person) arm of Policybazaar, is accelerating its expansi on in Tamil Nadu, with Chennai emergin g as a key driver of insurance penetrati ion. At a recent PBPartners press meet in the city, Mr. Dhruv Sarin, Co-founder of PBPartners, outlined the company’s 2 025 expansion strategy, emphasizing Ch hennai’s crucial role in driving insurance accessibility across the region.
Chennai – One of the Top 5 Insurance M arkets
Mr. Dhruv Sarin highlighted Chennai’s g rowing importance, stating, “Chennai is quickly becoming one of India’s most dy ynamic insurance markets, driven by inc reasing financial literacy and evolving c onsumer needs. Our goal is to make insu surance more accessible, transparent a nd tailored to our customers’ needs. Cu rrently, Chennai is among our top five m arkets, recording an impressive 62% ye ar-on-year growth. Tamil Nadu contribu tes 24% to our overall business, with a r obust network of 12,000+ agents across the state, including 2,500+ in Chennai.”
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Changing Insurance Preferences in Tam il Nadu Consumers in South India, partic cularly in Tamil Nadu and Chennai, prio ritize comprehensive coverage over cos st. Growing financial awareness and evo lving risk perceptions have significantly boosted the demand for health and ter m insurance, making Tamil Nadu one of the most promising markets for insuran nce adoption.
New Milestone – Launch of PBPartners Experience Center in Chennai
The launch of our Experience Center in Chennai marks a significant step in stre ng thening PBPartner’s commitment to this market. This facility aims to train an d upskill agent partners through structu red learning modules and interactive se ssions, provide on-ground operational s upport for policy issuance, renewals, an d claims processing, and offer a dedicat ted customer engagement zone where p olicyholders can seek expert advice, res olve queries, and access personalized in surance solutions.
We plan to open 10 more Experience C enters in the city in the coming few yea rs,” added Mr. Sarin.
The Future Roadmap
Talking about the future roadmap, Mr. D hruv Sarin added, “Currently we operat e in 18,000+ pin codes out of 19,100 acr oss India, with a strong network of near rly 3 lakh agent partners. We aim to gro w from 18,000 to nearly 19,000 pin cod es. By increasing density in every region, we are committed to making insurance more accessible and inclusive for all.
About PBPartners
Founded in 2021, PBPartners is a digital platform for independent insurance sell ers. Operating as the Point of Sales Pers son (PoSP) business within Policybazaar, it enables agents to sell multiple produc cts from a host of suppliers conveniently using an app. It facilitates research, issu ance, and customer management, levera ging technology, thus bringing cost effici encies in an otherwise cost-heavy brick-and-mortar based model. It focuses on i mproving the partner experience by usi ng state-of-the-art technology, thereby increasing the stickiness of the sellers w hile improving their productivity. At PB Partners, we have leveraged our experie nce of technology integrations and servi cing with our insurance partners at our mothership – Policybazaar, thus replicat ing strong end-to-end digitally integrat ed journeys.
