An update on Twitter’s efforts to support the COVID-19 conversation in India

An update on Twitter’s efforts to support the COVID-19 conversation in India

More ways to find credible information

 Along with some State-specific COVID-19 pages, the COVID-19 SOS page helps surface information from those offering or seeking immediate help during this crisis. We have also built a series of Twitter Moments to help you get the facts from the most reliable sources about vaccine safety, how to stay safe and more.

Twitter Lists curate all the Tweets from accounts on that list in one place, making it easy to navigate and keep up with specific accounts during fast-moving events. We have curated a series of Twitter Lists of health authorities, public health experts, health journalists, fact-checkers, and other authoritative sources, so you can stay up to date about information during the second wave of the pandemic. We’ve also created a List of verified organis ations who are engaging in COVID-19 relief work that you can follow on Twitter.

As India opens up vaccination to everyone above the age of 18 years on May 1st, you may be looking for up-to-date, localised information about vaccine safety, vaccine eligibility, and more. To meet this need, we’re expanding our efforts to surface credible COVID-19 information with home Timeline prompts featuring the latest information about COVID-19 vaccines in both English and Hindi.

We are partnering with news and media organisations as well as journalists across India to bring the latest, most credible news about COVID-19 to your timeline. These diverse and trusted voices share valuable information in real-time and in multiple languages across formats like video, Twitter Moments, threads and livestreams.

Helping you donate to organisations

Prompt: We have launched a prompt that will show up for anyone searching key hashtags such as#helpIn diaan d#donateIndia, or even combinations of key terms like ‘help’ + ‘India’ or ‘donate’ + India’. The prompt will direct you to aTwitter List of verified organisations that we work with, and to anevent pagefeaturing the latest Tweets from some of the organisations on the front lines of India’s COVID-19 response.

Tip Jar: Last week we launchedTip Jar, a new way for people to support others with money tolend a helping hand. It allows you to link to an existing account with the following payment providers: PayPal, Cash App, Patreon, Bandcamp and Venmo, and takes you off Twitter to the selected app where you can show your support in the amount you choose. Twitter takes no cut.

This feature is particularly relevant during a crisis like the one we are in, which is why we are in the process of expanding the number of accounts that have access to this feature in the country. We are also working to bring Indian payment providers to Tip Jar, along with the ability to use Tip Jar in multiple languages.

Our approach

 Ads for Good Credits: Following our earlier commitment to provideAds for Goodcredits to help amplify Tweets from five non-profits and organisations supporting COVID-relief efforts, we have extended creditsto six new organisations including: Give India, AkshayaPatra, Milaap,Rise Against Hunger Indiaand the Hemkunt Foundation.